Terms and Conditions

Effective Date: 30th May

Company: Skywaves Scope Ltd

Website: https://skywavescope.com

App: Skylink App

1. Introduction

These Terms and Conditions govern your access to and use of products and services provided by Skywaves Scope Ltd, including data, airtime, talk time, Wi-Fi installations, hotspot access, and software development services.

By accessing or using our website, app, or services, you agree to be bound by these Terms.

2. Services We Offer

3. Payment and Transactions

Please ensure payment details are correct. Skywaves Scope Ltd is not responsible for customer input errors.

4. Refunds and Failed Transactions

If a transaction fails, please send the following to info@skywavescope.com:

Refunds will be processed only if payment was successful and services were not delivered.

5. Agent Responsibilities

Skywaves Scope Ltd has an active agent program that lets you earn commissions by helping customers buy data bundles, airtime, talk time, or Wi-Fi services.

5.1 How to Sell as an Agent

Here’s a simple guide agents can follow when selling:

  1. Confirm product and client phone number
  2. Guide client to pay:
  3. Enter transaction in agent portal: phone number, product, amount
  4. Check payment success
  5. Inform client: “Your bundle will arrive shortly.”
  6. Earn commission automatically

⚠️ Important: SKU is an example format. Replace with real client number or correct code your system requires. Do not type “SKU” blindly, use the agent code.

✅ Correct vs. ❌ Wrong:

5.2 Selling Data Bundles as an Agent

Data bundles are the top-selling product. Agents help clients get bundles quickly, often at better rates.

Popular bundles:

Steps to sell data:

  1. Confirm client number & bundle
  2. Client pays via Paybill 4149537 – Account: SKU0712345678
  3. Enter details in agent portal
  4. Wait for confirmation
  5. Tell client: “Your bundle will be delivered soon.”

Commission:

Earn Ksh 10% per data sale. Paid instantly to your agent account.

Tips:

6. Fair Use and Misuse

Services must not be used for fraud or illegal activity. Violations may lead to blocking accounts or devices.

7. Privacy Policy

We collect only needed data (phone numbers, transactions) to deliver services. We do not sell your data to third parties.

8. Intellectual Property

Logos, systems, and content belong to Skywaves Scope Ltd. No copying without consent.

9. Limitation of Liability

We are not liable for:

10. Changes to Terms

Terms may change. Continued use means you accept new terms.

11. Governing Law

These Terms follow the laws of Kenya.

12. Contact Us